First Security Bank and SCS offer a collection of highly trained professional service teams to ensure that you are completely satisfied. Each team brings specific expertise to your business.
You can reach the specific expertise with one call:
- Dedicated Relationship Manager - each customer is assigned a dedicated Relationship Manager to ensure all customer service inquiries are handled promptly.
- 24/7/365 Technical Support - we’ve got a highly trained technical support team ready to help solve any technical problems that may arise.
- Equipment Replacement and Repair - If your equipment breaks, SCS has procedures in place to repair and replace terminals promptly to ensure your business is back up and running as quickly as possible.
- MyNPCData.net - MyNPCData.net is a one-stop resource center for managing the important day to day activities involved in accepting card payments, including transactions, account statements, fraud controls, chargebacks, and retrieval management data.
- Rapid Response Team- Things happen. Terminals break. Systems go down. We developed the Rapid Response Team to move quickly when you have a problem with your processing system.
- For information on EMV Equipment Upgrades - visit www.securitycardservices.com/scs-emv-upgrade