Skip to content
- It is a customer-service tool. – SourcePoint lets you see every aspect of your business with SCS; you can submit customer service tickets and track every customer service issue until it is resolved.
- It is a referral and growth tool. – You get detailed information about your merchant services program, including open opportunities.
- It is your source for all information on residuals. – SourcePoint lets you track your revenue easily. We can break down residuals by bank, branch or bank location.
- Track active lead opportunities, whether SCS is managing the lead or you are
- See residual payouts
- Open and monitor customer service tickets
- Run your own reports (status of open tickets, status of leads in the sales process, converted merchants, etc.)
- Upload referral lists
- Download marketing materials, industry information and training tools